Free All-India Delivery
Shipping, Delivery & Return Policy
Last updated: September 2026
🚚 Shipping & Delivery Terms
100% Free Shipping Across India
We do not charge any shipping or packaging fee, regardless of whether you order a single book or the complete 3-book bundle.
- Maharashtra Delivery: Orders with delivery addresses within Maharashtra are typically delivered within 4 business days.
- Outside Maharashtra: Orders across all other Indian states and union territories are delivered within 6 to 8 business days.
- Dispatch Schedule: All verified orders are securely packaged and dispatched within 24–48 business hours.
- Tracking Information: Once dispatched, courier tracking details are communicated via WhatsApp or SMS to the mobile number provided during checkout.
🔄 Return & Exchange Policy
No Returns (Exchange Only If Damaged)
Due to the nature of printed educational materials, we do not accept returns or refunds once a book has been delivered. However, we offer an immediate, free replacement if your book arrives damaged or misprinted.
How to Request an Exchange for Damaged Books:
- Time Window: Please inspect your parcel upon arrival and notify us within 48 hours of delivery.
- Provide Proof: Send a photo or short unboxing video clearly displaying the damaged portion (cover tear, water damage, binding defect, or misprinted pages) along with your customer name and mobile number to our WhatsApp or email.
- Immediate Replacement: Upon swift visual verification by our team, a brand new replacement copy will be dispatched to your address at zero extra cost.
Order Cancellations
If you made an error in your address or wish to cancel an order before it leaves our dispatch warehouse, please contact us via WhatsApp immediately within 6 hours of order placement. Once the parcel is handed over to the courier service, orders cannot be cancelled.
Support & Inquiries
For any questions regarding your parcel status or exchange claims, please reach out to:
Business: Vachanai (Chandrakant Kulkarni)
WhatsApp / Phone: +91 93738 67037
Email: contact@vachanai.com
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST